Are you 19 years of age or older?

(18+ in Alberta & 21+ in Quebec)

Privacy Policy

This Privacy Policy applies to our data collection, use, and disclosure practices relating to the Cortalex™ website (our “Product Website”). References in this Privacy Policy to “Company,” “we,” “us”, or “our” refer to Cardiol Therapeutics Inc. By using our Product Website, you agree to the terms of this Privacy Policy and any modifications made to this Privacy Policy. This Privacy Policy is a part of our Product Terms of Use. This Privacy Policy is different from our corporate privacy policy, which does not apply to our products.


“Personal information” means any information about an identifiable individual. This may include, for example, your name, contact information, and email address. It may also include other types of more technical information, but only when this information can identify you as an individual. Information that is aggregated and/or de-identified and cannot be associated with an identifiable individual is not considered to be personal information.


You may give us your Personal Information when visiting our Product Website if you voluntarily provide it to us by communicating with us through the Product Website, filling in forms on our Product Website, or sending emails or texts to email addresses or telephone numbers you find on our Product Website. When you sign up to receive product information and alerts via email or text messaging, you will be asked to provide us with certain Personal Information, such as your first name, last name, and email address or mobile number for SMS messages.

Like most websites, we use automatic data collection technology when you visit our Product Website to record information that identifies your computer to track your use of the Product Website, and to collect certain basic information about you and your surfing habits. We may collect this usage information using cookies, web beacons, or other tools that collect information to make it easier for you to use our Product Website. This information may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our Product Website. We also collect information about how you use our Product Website, including the elements you have interacted with, metadata and other details about these elements, change states, and other user actions.


We will use the information we collect from your visits for the following purposes:

  1. To respond to your inquiries and provide you information about our Company and products, subject to applicable law concerning the sending of commercial electronic messages;
  2. To provide you with product alerts, notices of recall, and other safety information;
  3. For any other purposes disclosed at the time the information is collected or to which you consent;
  4. As required or authorized by law; and
  5. As otherwise specifically described in this Privacy Policy.

We may also use your information to improve our Product Website and may use your information to enable us to customize your user experience.


We do not share your Personal Information with third parties without your consent, other than with the following:

  1. Third-party Service Providers. We will not sell your Personal Information to third parties. However, if you provide Personal Information, we may share it with our subsidiaries, affiliates, agents, representatives, service providers, business partners, and other third parties for the limited purpose of our providing services to you or your retailers;
  2. Lawful Requests. To comply with laws or to respond to lawful requests and legal process;
  3. Protection of Rights and Property. To protect our rights and property, our agents, customers, and others, including to enforce our agreements, policies and terms included in this Privacy Policy or our Product Terms of Use;
  4. In an emergency, including to protect the personal safety of any person;
  5. Corporate Restructuring. For the purposes of a business deal (or negotiation of a business deal) involving a sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, Personal Information may also be transferred as a business asset. If another company acquires our Company, business, or assets, that company will also acquire and possess the Personal Information and usage information collected by us. If your Personal Information is required in connection with any such transactions, we will comply with the applicable legal requirements for the disclosure and handling of Personal Information; and
  6. Law. As required or authorized by law.


As a convenience, this Product Website may contain links to third-party websites. Third-party websites are not covered by this Privacy Policy, and we will have no control over the information you enter or the cookies your browser accepts while on a third-party’s website. We encourage you to read the privacy policies of these third-party websites. We are not responsible for the privacy practices or the content included on third-party websites. You interact with them at your own risk.


We take commercially reasonable steps to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, email or texts sent to or from us may not be secure, and you should, therefore, take special care in deciding what information you send to us via email or SMS.

We will store your Personal Information for as long as necessary to fulfill the purposes for which it was collected, except where otherwise required or permitted by law. Once no longer required, your Personal Information will be securely destroyed or anonymized (so that the information no longer identifies you).


Our Product Website has an “age gating” functionality that is designed to prevent persons under the age of 19 (18 in the Province of Alberta, 21 in the Province of Québec). We therefore do not knowingly collect Personal Information from under the “age gate” minimum through our Product Website. If you are under the age of 19 (18 in Alberta or 21 in Québec), please exit our Product Website and please do not give us any Personal Information. If you have reason to believe that a person under the age gate minimum has provided Personal Information to us, please contact us so that we can expunge it.


By accessing the Product Website, sending us your Personal Information, including by submitting an inquiry or complaint or subscribing to our emails, you consent to the collection, use, and disclosure of your Personal Information consistent with this Privacy Policy. Without limiting the foregoing, we may on occasion ask you to consent when we collect, use, or disclose your Personal Information in specific circumstances, in which case we may ask for your consent in writing although in some circumstances we may accept your oral consent. Sometimes your consent will be implied through your conduct with us if the purpose of the collection, use or disclosure is obvious and you voluntarily provide the information. In addition, we may collect, use, and disclose Personal Information without your consent when we are required or authorized by law to do so.

If you submit your name, email address, and telephone number with an inquiry or complaint, you agree that our agents can contact you. You may also submit this information to us in order to sign-up to receive updates about our products. When you sign up to receive updates about our products, we will acknowledge receipt of your contact information by email. Thereafter, we will contact you from time to time about our products and where you can find them. When required by law, the emails we send you will contain an “unsubscribe” feature that you can use to stop receiving emails.


General. You have the right to withdraw your consent to the collection, use, or disclosure of your Personal Information at any time, except to the extent required or authorized by law. Upon reasonable written notice given to us, all Personal Information held by us that is identifiable to you will be removed from our records, except that we nonetheless reserve the right to retain, collect, use, and disclose Personal Information without your consent where we are permitted by law to do so. If you choose not to provide us with certain Personal Information or if you withdraw your consent, where such withdrawal is available, we may not be able to offer you the information that you requested or that could be offered to you.

Electronic communications. If you wish to stop receiving emails from us, you may choose to unsubscribe from our emails by following the instructions at the bottom of the email. You may also choose to unsubscribe by sending us a message via Please note that if you unsubscribe you may still receive electronic messages from us where such messages are required or authorized by law in relation to products of ours that you have bought or used.

Blocking cookies. You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block cookies, parts of our Product Website may not work properly or may be less convenient to access with your next visit.


You have a right to request access to your Personal Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personal Information to us and would like to have access to it, or if you would like to have it corrected, please contact us using the contact information provided below. We will use reasonable efforts to comply with your request; however, in some cases we may not be able to allow you to access certain Personal Information in certain circumstances, for example, if it contains Personal Information of other persons, or for legal reasons. We may require you to verify your identity before you access your Personal Information, in order to protect other people’s privacy.


We are a Canadian-based Company whose servers and whose service providers’ servers may be located in jurisdictions outside Canada. As such, your Personal Information may be subject to disclosure under the laws of foreign jurisdictions where the Personal Information is stored or handled, and it may be accessible to law enforcement and national security authorities of those jurisdictions. We collect, use, disclose, and retain Personal Information in accordance with Canadian law, and we use reasonable safeguards to ensure that our service providers protect your Personal Information wherever it is used or stored. You are also responsible for complying with all applicable laws, rules, regulations, and treaties that may apply to your use of our Product Website.

Personal Information may be subject to disclosure under the laws of jurisdictions where the Personal Information is stored or handled, and it may be accessible to law enforcement and national security authorities of those jurisdictions. For information about our use of affiliates and service providers outside Canada to process Personal Information, please contact us at the address provided below.


We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our Product Website. We will not contact you directly about any such change, unless required by law.


If you would like to: access, correct, amend or delete any Personal Information we have about you, register a complaint, or simply want more information, please contact us at Cardiol Therapeutics Inc., Attention: Chief Privacy Officer at You may also call our Chief Privacy Officer at (289) 910-0856.

This Privacy Policy was last updated on July 31, 2020

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